Troubleshoot – Quick Fixes & Solutions
Resolve Issues & Get Back to Secure Crypto Management
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Wallet Connection Issues
Problems with connecting your wallet to Cold Wallet or external platforms.
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Transaction Failures & Delays
Transactions that fail, get stuck, or take too long to confirm.
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Token & Balance Display Errors
Missing tokens, incorrect balance display, or assets not updating.
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Security & Access Problems
This includes lost passwords, seed phrase recovery, two-factor authentication (2FA) errors, and unauthorized access attempts.
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Swaps & Trading Issues
Common issues include insufficient liquidity, high slippage, swap failures, and token approval errors.
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Staking & Rewards Problems
Issues with staking tokens, claiming rewards, or unstaking assets.
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Fiat On-Ramp & Off-Ramp Issues
Problems may arise due to failed credit card transactions, unverified KYC (Know Your Customer) accounts, or bank restrictions.
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App & UI Performance Issues
This includes UI glitches, slow performance, buttons not responding, and general app crashes or freezes.
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Network & Blockchain Sync Errors
Users may face network downtime, RPC (Remote Procedure Call) errors, or slow blockchain synchronization affecting wallet operations.