Troubleshoot
Transaction Failures & Delays
Transactions that fail, get stuck, or take too long to confirm.
"Transaction failed" message appears after submitting.
Failed transactions may occur due to insufficient funds, contract approval issues, or incorrect token settings. Before retrying:
- Ensure you have enough ETH/BNB for gas fees.
- Check if the token requires prior approval. Some tokens need users to approve contract spending before swapping.
- Try a different liquidity provider if the swap is failing due to insufficient liquidity.
If the issue persists, clear your browser cache and restart your wallet app.
Having trouble with Cold Wallet? Our troubleshooting guide provides quick solutions to common issues related to wallet setup, transactions, security, and app functionality.
If you don’t find what you’re looking for, reach out to our Support Team for further assistance.