Troubleshoot
Token & Balance Display Errors
Missing tokens, incorrect balance display, or assets not updating.
My tokens are not updating after a transaction.
Slow transactions are often caused by low gas fees or high network congestion. You can either wait for the transaction to process or speed it up by increasing the gas fee in your wallet settings. If the transaction remains stuck for a long time, you can use the "Replace by Fee" (RBF) method in wallets like MetaMask to overwrite it with a higher fee.
Having trouble with Cold Wallet? Our troubleshooting guide provides quick solutions to common issues related to wallet setup, transactions, security, and app functionality.
If you don’t find what you’re looking for, reach out to our Support Team for further assistance.